Delivery Policy

3 Hour Delivery Term & Conditions :

1) Upon placing your order, the order is expected to reach the customer’s location within 3 hours, depending on the customer’s location and the availability of the goods.

2) Delivery service available on weekdays, 9 ~5pm only.

3) Delivery available on selected areas including Ampang, Bangsar, Cheras, Damansara, KL City Centre, PJ, Puchong Seputeh. Check details below.

3) Delivery charges for locations in West Malaysia are dependent on the weight of the item

4) Self-pick @ Wisma Pineapple is also available. Customer are to be advised to call, Facebook Messenger or Whatsapp our hotline number @ 019-327 8400 first to know when they are coming to collect their items.

5) Currently delivery in West Malaysia is only allowed in Pineapple.my.

Please feel free to contact us via any channel below :

1) Via our Live Chat service in www.pineapple.my ( Weekdays from 9am till 5pm )

2) Via our mobile hotline at 019-3278400 ( Call, SMS or What’s App )

3) Via our email at marketing@pineapple.my